Chat Details (Chat ID: 27)
USER: hey
BOT: Hello, welcome to our site. How may I assist you? [Match: 100%]
USER: how are you doing
BOT: Hello, thank you for contacting us. How may I assist you? [Match: 73.333333333333%]
USER: Thank you
BOT: Hello, thank you for contacting us. How may I assist you? [Match: 45.454545454545%]
USER: hie
BOT: Good day how can l assist today [Match: 100%]